Brand Experience

ENHANCING HOW YOUR BUSINESS IS PERCEIVED AND MANAGED.
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Why Brand Experience (BX)?

It’s the ultimate gauge of Experience Management. Through social listening, market research & customer feedback, we transform how brands are perceived and interacted with – on every touch point – at any time.

Bringing a powerful suite of solutions and research methods together to analyse your experience data, we offer insights that are instantaneous, actionable, and open – allowing your organisation to maximise its customer value in response to market changes and trends.

OUR BRAND EXPERIENCE SOLUTIONS

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Creative & Digital Enhancement

Creating dynamic campaigns that achieve goals by talking to the right people at the right time.

  • Campaign Segmentation & Personalization
  • Dynamic Creative Automation
  • Ad & Copy Testing
  • Lead Generation

Agency Relationship Model

Assuring that processes work seamlessly and for the benefit of both the agency and the client.

  • Agency Performance Audit & Assessment
  • Hybrid Model Setup and Implementation
  • Client/Agency Process Workshops

MarTech Automation & Integration

Harnessing the power of your data to optimise experiences and performance.

  • Marketing Automation
  • MarTech Stack Integration
  • MarTech Stack Enablement
  • Content Automation

Sensory Platform

Securing real-time whole market trends and competitor insights that easily inform your next actions.

  • Social & Online Listening
  • Market Research
  • Market Analytics
  • Website Traffic Analytics

Reflex Engine

Developing your ability to deliver trustworthy, relevant and convenient customer experiences.

  • Agile Marketing Communication
  • Planning & Performance Consulting
  • Reflex Process Enablement
  • Content Strategy

Omni-point Experience

Transforming every one of your contact points into a frictionless path for your consumers.

  • User Experience
  • Touchpoints Study
  • Attribution Modelling

READY TO BOOST YOUR BRAND’S REPUTATION?

Contact us to start your BX journey