New Metrics Academy
We believe that by realising human potential, every organisation can take control of its destiny.
Our award-winning learning experiences empower individuals, teams and organisations to embrace any ‘next-normal’.
REACHING FOR THE STARS?
We experiment with the latest tools to achieve solutions, employing four cutting-edge ‘Rocket Launch’ learning modes:
- Training Need Analysis
- Executive Workshops
- Strategy Sprint
- Business Model Design
- Future-State Design
- Executive Coaching
- Concept Workshops
- Bootcamps & Hackathons
- Learning Accelerators
- Engagement Sessions & Talks
- Acceleration Coaching
- Virtual Learning
- Prototyping & Experiments
- Agile Projects
- Outdoor Learning
- Overseas Immersion
Our Rocket Launches create incubated environments that enable deep-reaching organisational change around the most critical challenges.
All of our learning experiences include knowledge and skill segments, as well as practice opportunities. These are focused on design thinking, collaboration, agility and innovation, driving vital skills into your organisation.
SEE WHERE A JOURNEY WITH US CAN TAKE YOU
Our immersive learning programmes accelerate individual and collective development, whilst successfully unlocking organisational potential in key areas:
- Profitability & Sustainability
- Digital Transformation
- Business Model & Innovation
- Corporate Vision & Values
- Strategy Adoption
- Team Misalignment
- Employee Disengagement
- Talent Retention & Diversity
- Future Skill Gaps
Product & Brand
- Campaign & Channel Effectiveness
- Brand Reputation & Relevancy
- Crisis Response
- Product & Service Design
- Time to Market
- Customer Loyalty & Advocacy
- Customer Complaints
- High Customer Effort
- Missed Sales Targets
- Lifetime Values
Rocket Launch – A Case Study
A regional leader in the telecoms industry engaged our customised multi-mode approach spanning across four learning disciplines.
The fully bespoke eighteen-month programme involved sixty employees from the commercial departments. The aim was to improve customer loyalty, become more customer centric, confidently respond to a new market entrant threat and launch new products faster.
TNA survey & 5-day on-site design discovery
Eight Marcom Launchpads delivered by Telco Experts
Twelve Product Design Action Learning Projects
Bespoke Innovation Event
Two Brand & Digital Media Simulations
10-day CX & Industry Discovery in London
- Three products were launched to market faster than normal
- A future store concept launched
- New partnerships were forged in London
- The appointment of a female Hipo participant into leadership
- Uplift of engagement & collaboration
- ATD award for learning in 2020
The program has been a real skill enhancer for my team and myself. The content and pace were perfectly suited to our needs. The trainers, apart from being knowledgeable on the subjects, have real world industry experience, which enhances the learning. The format including project work and personal coaching, kept the the whole process engaging and exciting.Manager Enterprise – Leading EMEA Telco
Close the future-skill gap, fast.
Whilst most learning journeys are bespoke and designed to address a specific business challenge, we recognize that to close the future-skill gap and tackle the most common issues, a more formal training path can be beneficial.
We therefore offer a hand-picked choice of the highest certification standards across selected business topics ranging from digital and digital marketing skills, to agile certifications and leadership accreditation programs.
Learning designed to inspire social change at work:
Through our social learning brand Xpotential, we put our focus on solving the most pressing human challenges impacting businesses today. It’s our way to tackle social change from the grass-roots by bringing people together and inspiring change.
We have lift off!
agree our programs drive experimentation
would recommend our programs
People trained since 2015
Rocket Launch Missions
New Metrics was outstanding! Excellent facilitator & structure.CEO – Sky News Arabia
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New Metrics to Judge CX Awards in DubaiEvents, NewsWe are pleased to announce that our Principal Consultant Rami Haffar has been selected as a judge for the Gulf Customer Experience Awards 2020. Now […]
READY FOR LIFT OFF?
To experience a new way of learning, contact:
Miriam Kugel – Academy Partner